FAQ'S

Mac Cartoons

SHIPPING

Where are the orders mailed from?
All artwork is shipped from Guernsey, in the Channel Islands (UK).

International orders and customs Info
International orders may be subject to customs duties and fees levied by the destination country. The buyer is the importer and must comply with all rules and regulations of the destination country. Additional charges for customs are the responsibility of the buyer, we have no control over these charges and can’t predict what they might be. Customs policies vary widely from country to country. When customs clearance procedures are required, it can cause delays beyond our control. You will be notified by customs should your order require clearance. We mark all items as ‘gifts’ to avoid such delays and charges.

What are the shipping costs?
Shipping of all artwork is free to UK destinations. If your order needs to be shipped Internationally, we will try to reach a suitable price for shipping.

What if my items arrive damaged?
If for some reason your artwork arrives in a damaged condition, please email info@mac-cartoons.co.uk and inform us and try to include photos of the artwork and the damage sustained.

How often are orders shipped?
Mac Cartoons is a family run business, and although we will always do our best to ship your order as quickly as possible, please bare in mind that orders will be fulfilled as soon as we are able to. When your order is shipped you will receive an email notification with the tracking number for the shipment.


Returns & Exchanges

What is the return policy?
If the artwork has been damaged during shipment we will accept returns on a case by case basis. We will not accept returns for non-damaged artwork.


Other Questions

Where can I find more information about Mac and his work?
Mac the cartoonist has a book available that celebrates his capturing of British life for 50 years. The book contains the very best of MAC cartoons from the 1960s to the present day. They have been assembled to tell the history of Britain and its place in the world. Click here to buy it!

Mac’s career with the Daily Mail spanned 50 years, information on this can be read here.

Contact
info@mac-cartoons.co.uk